Оглас за вработување во ВИП

One.Vip is currently seeking candidates to enhance its Customer Service. If you are eager to work in a dynamic international environment and want to become part of our successful team, apply for the following position and become part of our Customer Service team:

CONTACT CENTRE REPRESENTATIVE

Key Responsibilities
• Handles customer inquiries and complaints regarding one.Vip product and services, as well as financial and technical issues;
• Stays informed with up-to-date information regarding one.Vip products, services, network and strategy trough all channels;
• Ensuring high level of customer satisfaction in compliance with one.Vip standards;
• Executes outbound campaigns;

Job Requirements
• Customer-oriented attitude;
• Previous experience in dealing with customers (Experience in call center will be considered an asset)
• In-depth knowledge of one.Vip products and services;
• Advance knowledge of telecommunications;
• Confident PC user (MS Office);
• Fluency in English (oral and written);
• Excellent communications and presentation skills in an international setting;
• Flexible and solution-oriented;
• Willing to continuously learn and adapt to new technologies;
• Strong personal initiative;
• Ability to excel under pressure, handle multiple priorities simultaneously and manage large workloads;
• Willingness to work in 3 shifts:
• Team player with a sense of humor;
• “Never give up” attitude.

Send your CV to kariera@onevip.mk