Оглас за вработување во Евро Ансер (Bilingual Customer Service Representative)

We hire! Join our young and motivated team!

 

Bilingual Customer Service Representative

 

Fluency in German and decent proficiency in English

 

Reports to: Team Manager
Location: Skopje, Macedonia

 

Our company is leader in providing platforms, people and services to support high-value interactions at every stage of the customer life cycle. We work with some of the world's leading blue chip companies through providing sales, marketing services, print and fulfillment, customer and technical support that help grow their business and achieve the ultimate goal; customer satisfaction.

 

We offer the following:

 

• Exciting & Multicultural Working environment
• Career development throughout several areas of business through completion of Personal Development Plans
• Excellent Internal Recruitment opportunities
• Paid training
• Casual dress code
• Competitive salary
• Modern facilities and high technology devices and tools
• Quarterly and Annual Social Events

 

THE PERSON:

 

• Our employees are the future of our business which is why we invest time in recruiting the right people.

 

Responsibilities:

 

• Provide a warm, friendly and personal inbound customer service to prospective customers through inbound voice, email, web chat and social media.

 

SKILLS / Essential Criteria:

 

• Fluency in German and additionally decent proficiency in English is required, for internal communication, appraisal and training purposes
• Customer Focus
• Specialist Expertise – Genuine interest and passion for customer service
• Working with Others
• Planning & Organizing
• Effective Communication - Excellent communication skills both verbal and written
• Resilience - Demonstrates resilience and ability to work on own initiative
• Problem Solving
• Responsibility for Results

 

Looking forward to receiving your RESUME IN ENGLISH to: jobs@euroanswer.co.uk by 15th of October, 2016.