Оглас за вработување во Кликдаг (CRM Executive)
CRM Executive Job Specification
Summary
Job Title: CRM Executive
Location: Skopje
Salary: TBC
Department: CRM/Operations
The Company
Clikdaq provides development, data and marketing services to UK clients Tau Marketing Services (TMS) and Digital Adventures (DA). Clikdaq supports its UK client’s operations in the affiliate marketing and gaming marketplaces using cutting edge software and the latest data, analysis and campaign management techniques. This makes Clikdaq a leading digital company within Macedonia.
The Role
The CRM Executive will work closely with the Marketing and Operations teams for DA and TMS and be responsible for supporting the growth and optimisation of a diverse range of campaigns across multiple communication channels.
Responsibilities will include day-to-day campaign management and execution, supporting daily operations and strategy implementation.
Key Responsibilities
• Manage and execute email communications delivery for TMS products across both acquisition and retention
• Manage and execute email communications delivery for DA products
• Manage and execute non-email communications delivery across both TMS and DA
• Manage on site promotions and fulfilment of offers to ensure all players are credited correctly and promptly
• Support the retention team with daily/weekly/monthly planning and execution activities
• Follow business processes to support the daily operations across a variety of areas including Fraud & Risk Management, Player Management, and Customer Support
• Help with any area of the business as required
Essential Skills & Experience
• Intelligence with the ability and desire to learn and adapt quickly
• A passion for getting things right quickly and efficiently, a keen eye for detail and the ability to spot even the smallest of errors
• A natural planner who looks ahead, raises issues, provides solutions and meets deadlines
• A strong knowledge of Microsoft Office suite, Excel in particular
• Excellent communication skills with the ability to communicate at all levels of business
• Strong English language skills
• A team player who can thrive in a highly pressurised environment
Desirable Skills & Experience
• Knowledge of the Google Products suite including Sheets, Docs and Slides
• Experience of using Email Software Providers, in particular Silverpop
• Basic HTML knowledge
• Previous experience in a digital working environment
Send your CV to the following e-mail address:
aleksandra.petrovska@clikdaq.com