Bilingual Customer Service Adviser

 

Fluency in German and English

 

Reports to: Team Manager
Location: Skopje, Macedonia

 

Our company is leader in providing platforms, people and services to support high-value interactions at every stage of the customer life cycle.

 

We offer the following:

 

• Exciting & Multicultural Working environment
• Career development throughout several areas of business through completion of Personal Development Plans
• Excellent Internal Recruitment opportunities
• Paid training
• Casual dress code
• Competitive salary
• Modern facilities and high technology devices and tools
• Quarterly and Annual Social Events

 

THE PERSON:

 

• Our employees are the future of our business which is why we invest time in recruiting the right people.

 

Responsibilities:

 

• Provide a warm, friendly and personal inbound customer service to prospective customers.

 

SKILLS / Essential Criteria:

 

• Fluency in German and additionally decent proficiency in English is required, for internal communication, appraisal and training purposes
• Customer Focus
• Specialist Expertise – Genuine interest and passion for customer service
• Working with Others
• Planning & Organizing
• Effective Communication - Excellent communication skills both verbal and written
• Resilience - Demonstrates resilience and ability to work on own initiative
• Problem Solving
• Responsibility for Results

 

Looking forward to receiving your RESUME IN ENGLISH to: jobs@euroanswer.co.uk by 31.01. 2018.